100 Best Enterprise Feedback Management Software

Best Enterprise Feedback Management Software :Effective feedback management is crucial to business growth and customer satisfaction in today’s business landscape, so having access to Enterprise Feedback Management (EFM) software that offers comprehensive solutions for collecting, analyzing and acting upon feedback from various stakeholders is invaluable. Top EFM software often facilitates this through surveys, reviews or social media platforms which streamlines feedback collection processes allowing enterprises to collect insights from customers, employees and other relevant parties quickly and efficiently.

Top EFM solutions also feature sophisticated analytics tools that enable organizations to gain actionable insights from collected data. Not only can organizations use this insight to spot overarching trends but it can also reveal specific areas that require attention or improvement. Furthermore, using sentiment analysis and machine learning algorithms enhances the software’s capacity to interpret nuanced feedback allowing businesses to make data-driven decisions.

Scalability and customization are hallmarks of superior EFM software, meeting the varying needs of enterprises across industries. From customer satisfaction assessments, employee engagement surveys or product performance assessments – EFM systems provide an adaptive feedback management solution tailored precisely to an organization.

Leading EFM solutions also feature stringent security measures to safeguard sensitive feedback data and comply with data protection regulations. As organizations increasingly realize the significance of feedback in refining strategies and staying competitive, investing in an excellent Enterprise Feedback Management software becomes not simply an option – but an imperative for long-term success in today’s dynamic business world.

Definition of Best Enterprise Feedback Management Software

“EFM Software” refers to any set of tools and functionalities designed to facilitate the collection, analysis and interpretation of feedback from various stakeholders within an organization. At its core, EFM software assists enterprises in gathering insights from customers, employees and other relevant parties – facilitating continuous improvements of products, services and internal processes. The ideal enterprise financial management (EFM) software features user-friendly interfaces that facilitate accessibility for multiple departments across an organization. Furthermore, such accessibility extends to various feedback channels – surveys, social media posts and customer reviews among them – that enable organizations to effectively capture varied perspectives.

EFM solutions should offer advanced analytics capabilities. They must be able to sift through large volumes of data and extract actionable insights that enable organizations to make informed decisions. Incorporating sentiment analysis and machine learning algorithms enhances software’s capacity to detect subtle feedback – leading to a deeper understanding of sentiments and trends.

As part of its core value, top EFM software prioritizes scalability and customization. Recognizing that various enterprises have unique requirements for feedback collection mechanisms, top-tier EFM solutions provide flexibility when tailoring feedback collection mechanisms to specific goals and objectives. Security also plays a pivotal role; top-tier solutions have implemented stringent measures to protect sensitive feedback data in compliance with data privacy regulations.

Effective Enterprise Feedback Management Software serves as a powerful strategic asset, empowering organizations to adapt and thrive in today’s complex business world by harnessing insights gained from stakeholder feedback.

Importance of Best Enterprise Feedback Management Software

Enterprise Feedback Management (EFM) software cannot be overstated in today’s business environment. As businesses seek excellence and customer-centricity, feedback becomes a cornerstone for improvement. EFM software plays an essential role in this process by providing a systematic yet efficient means of collecting, analyzing, and acting upon feedback from multiple sources – with customer reviews particularly important in understanding preferences, pinpointing pain points, and measuring overall customer satisfaction levels.

One of the key advantages of great EFM software lies in its capacity to collect feedback from various channels. From surveys, social media or direct customer interactions – EFM solutions create a single platform to capture insights across touchpoints for an all-inclusive view of stakeholder sentiment analysis, providing organizations with data-driven decisions and strategic changes that meet customer expectations.

EFM software should be flexible and responsive to changing business environments, enabling organizations to respond swiftly and accurately to emerging trends or shifting customer preferences. EFM solutions incorporate analytics capabilities which help identify patterns, trends, or areas requiring improvement – creating an ongoing cycle of refinement and innovation.

Security is another paramount consideration of EFM software. By protecting sensitive feedback data and adhering to data privacy regulations, organizations can build trust among their stakeholders while upholding the integrity of the feedback process. As a result, Enterprise Feedback Management Software should become an indispensable asset for organizations aimed at remaining customer-centric while driving growth in a volatile marketplace.

Here Is The List Of 100 Best Enterprise Feedback Management Software

• Medallia (Best Enterprise Feedback Management Software)
• Qualtrics
• SurveyMonkey Enterprise
• Confirmit
• InMoment (Best Enterprise Feedback Management Software)
• GetFeedback
• OpinionLab
• Zonka Feedback
• QuestionPro (Best Enterprise Feedback Management Software)
• Podium
• SoGoSurvey
• UserVoice
• Wootric (Best Enterprise Feedback Management Software)
• Formstack
• Client Heartbeat
• SurveyGizmo
• SmartSurvey
• Usabilla (Best Enterprise Feedback Management Software)
• Loop11
• Trustpilot
• Survicate
• Responster
• Feedbackify (Best Enterprise Feedback Management Software)
• Kampyle
• Emplify
• Feedier
• SightMill
• Survey Anyplace (Best Enterprise Feedback Management Software)
• Mopinion
• Capterra
• Clarabridge (Best Enterprise Feedback Management Software)
• SurveyLegend
• AskNicely
• Survicate (Best Enterprise Feedback Management Software)
• Crowdicity
• UserReportv
• ClientSuccess
• SurveyMethods (Best Enterprise Feedback Management Software)
• CustomerSure
• BirdEye
• KioskSimple
• QuickTapSurvey (Best Enterprise Feedback Management Software)
• UserGuiding
• Swell
• Insight Stash
• Pulse Insights (Best Enterprise Feedback Management Software)
• Spidergap
• ProProfs Survey Maker
• Feedbackstr
• Receptive (Best Enterprise Feedback Management Software)
• Starred
• Kampyle
• BlueConic
• Peakon (Best Enterprise Feedback Management Software)
• GetFiveStars
• SightMill
• Feedbox
• ClarityCX (Best Enterprise Feedback Management Software)
• Delighted
• Feedtrail
• AskNicely
• LoopVOC
• CheckMarket (Best Enterprise Feedback Management Software)
• Novi Survey
• Drive Research
• Handwrytten
• eKomi (Best Enterprise Feedback Management Software)
• Zenloop
• Chattermill
• Clicktools
• Collect Feedback
• Satsum (Best Enterprise Feedback Management Software)
• Feedb
• Starred
• UserSnap
• CustomerCount
• Helio (Best Enterprise Feedback Management Software)
• SimpleSurvey
• ResponseTek
• Responster
• Customer Thermometer (Best Enterprise Feedback Management Software)
• Feedify
• Gravity Forms
• InsightSquared
• Hotjar (Best Enterprise Feedback Management Software)
• KeySurvey
• Panorama NPS
• Peakon (Best Enterprise Feedback Management Software)
• ProProfs Survey Maker
• Snap Surveys
• Vennli
• Responster (Best Enterprise Feedback Management Software)
• Retently
• ServiceGuru
• SmileyBox
• Solstice Feedback (Best Enterprise Feedback Management Software)
• Trustmary
• WebEngage
• Zoho Survey
• Zendesk Survey (Best Enterprise Feedback Management Software)

100 Best Enterprise Feedback Management Software

1. Medallia (Best Enterprise Feedback Management Software)

Medallia is an Enterprise Feedback Management (EFM) system designed to enable businesses in gathering and analyzing customer feedback in order to enhance overall customer experiences. Medallia offers organizations a versatile platform that enables them to collect data through surveys, social media posts and other customer touchpoints – including surveys and customer touchpoint surveys.

Medallia goes beyond mere data collection by offering advanced analytics tools like sentiment analysis and actionable insights for action planning purposes. Medallia offers businesses a user-friendly interface to quickly design surveys, measure customer satisfaction and drive real-time improvements in real time. Their scalable and customizable solutions cater to diverse industries while their innovative features focus on customer centricity ensuring a tailored approach to feedback management. Medallia remains an effective platform for enterprises looking to optimize customer interactions.

2. Qualtrics

Qualtrics is an innovative Enterprise Feedback Management (EFM) platform with a suite of tools for collecting and analyzing feedback at various points across an organization’s ecosystem. Qualtrics’ agile and user-friendly platform enables organizations to quickly create surveys, assess customer satisfaction levels and gain real-time insights.

Qualtrics’ robust analytics capabilities, including predictive and statistical modeling, enable businesses to make data-driven decisions. Qualtrics is also known for its employee experience management capabilities as well as product development and brand management – and with its commitment to innovation and continuous improvement it offers enterprises seeking an EFM platform capable of improving overall business performance an excellent choice.

3. SurveyMonkey Enterprise

SurveyMonkey Enterprise is a reliable Enterprise Feedback Management (EFM) solution, designed to simplify the process of collecting and analyzing feedback in business settings. SurveyMonkey Enterprise offers organizations an easy and straightforward solution for creating customizable surveys and gaining insights from customers, employees and other key stakeholder groups.

Our intuitive platform makes survey deployment quick and provides real-time analytics to facilitate informed decision-making. SurveyMonkey Enterprise also features integration capabilities with other business tools to facilitate seamless data flow and maximize collaboration across departments. No matter if businesses’ goals involve customer satisfaction, employee engagement or market research – SurveyMonkey Enterprise provides a scalable yet efficient feedback management solution to meet those requirements.

4. Confirmit (Best Enterprise Feedback Management Software)

Confirmit is an enterprise Feedback Management (EFM) tool developed to assist organizations in collecting, analyzing, and acting upon customer and stakeholder feedback. Confirmit is renowned for its flexible platform that empowers businesses to design custom surveys and feedback forms to collect data effectively and precisely.

Confirmit’s advanced analytics tools deliver in-depth customer sentiment analysis and preference profiling, which enables businesses to make strategic decisions more quickly. Multichannel capabilities of Confirmit enable businesses to collect feedback across web, mobile, and email touchpoints for efficient collection of feedback from various touchpoints; Confirmit is known for driving business improvement through actionable insights for enterprises seeking an EFM solution.

5. InMoment

InMoment stands out as an Enterprise Feedback Management (EFM) platform which emphasizes customer experience improvement. As InMoment recognizes the value in gathering customer feedback, InMoment equips businesses with tools to collect, assess, and act upon insights effectively.

Predictive analytics and machine learning capabilities of InMoment’s platform enable organizations to detect trends and anticipate customer needs, with real-time reporting and customizable dashboards enabling businesses to track key performance indicators and make data-driven decisions. With its commitment to increasing customer loyalty and satisfaction, InMoment is an indispensable EFM solution for enterprises aiming to enhance their customer experience strategies.

6. GetFeedback

GetFeedback is an intuitive Enterprise Feedback Management (EFM) solution designed to assist organizations in collecting and analyzing customer feedback effortlessly. Featuring user-friendly survey creation tools, GetFeedback allows businesses to quickly design and deploy surveys across various channels quickly and effectively.

GetFeedback’s mobile-friendly interface allows for increased response rates from all types of users, and its real-time analytics and reporting features enable organizations to make quick, informed decisions quickly. GetFeedback also integrates seamlessly with popular CRM systems, providing businesses with an efficient way of consolidating customer data and streamlining feedback management processes. As an economic EFM solution, GetFeedback meets the needs of businesses working towards improving customer experience initiatives.

7. OpinionLab

OpinionLab is an enterprise feedback management (EFM) platform focused on collecting real-time customer feedback across digital channels. OpinionLab helps organizations gather insights at key touchpoints of customer journey by using advanced feedback collection mechanisms, such as in-page surveys and feedback widgets.

Sentiment analysis and text analytics capabilities on this platform offer invaluable context to customer responses, helping gain greater insight into their preferences and sentiments. OpinionLab stands out as a valuable EFM solution for businesses who prioritize online interactions by highlighting actionable insights. Businesses can quickly respond to customer feedback and drive continuous improvement using OpinionLab’s capabilities for actionable insights. Incorporating innovative digital experiences, this service proves its worth as an EFM solution.

8. Zonka Feedback (Best Enterprise Feedback Management Software)

Zonka Feedback is an Enterprise Feedback Management (EFM) platform designed to assist businesses in collecting and analyzing feedback across multiple channels. Zonka provides organizations with easy-to-use survey creation tools that make creating customized surveys tailored to meet specific organizational requirements simple.

Furthermore, its multichannel capabilities allow organizations to collect feedback via email, SMS text messaging, kiosks and more. Zonka Feedback offers real-time reporting and analytics features to enable businesses to track customer satisfaction metrics quickly, identify areas for improvement quickly, integrate seamlessly with CRM systems and other business tools for seamless feedback management, making Zonka Feedback the ideal EFM solution to enhance overall customer experiences.

9. QuestionPro

QuestionPro is an adaptable Enterprise Feedback Management (EFM) solution offering various tools for collecting and analyzing feedback across a variety of domains. QuestionPro’s flexibility enables businesses to build customized surveys, quizzes and forms tailored precisely to their business needs.

Advanced analytics features on our platform – such as sentiment analysis and trend identification – provide invaluable insight into customer sentiments and preferences. QuestionPro’s multichannel capabilities enable feedback collection via web, mobile and email – providing a comprehensive approach to data gathering. Thanks to its flexible yet innovative design, QuestionPro remains the top choice among enterprises seeking an EFM solution with customizable and scalable capabilities.

10. Podium

An Enterprise Feedback Management (EFM) platform designed to facilitate communication between businesses and their customers, Podium is distinguished as an innovative EFM solution that helps facilitate effective interaction. Podium offers organizations an innovative feedback collection solution through messaging channels that enables real-time insights gathering.

Its central dashboard gives businesses an overview of customer responses for easy tracking and analysis of responses. Podium’s features go beyond traditional survey methods, offering messaging, reviews and reputation management as part of its feedback ecosystem. Therefore, Podium is well suited to businesses looking to enhance their online presence and engage with customers more dynamically and personally.

11. SoGoSurvey

SoGoSurvey is an Enterprise Feedback Management (EFM) software solution that assists organizations in collecting, analyzing, and acting upon feedback from customers, employees, and other key stakeholders. SoGoSurvey’s user-friendly interface enables businesses to create personalized surveys, forms, and polls for collecting insights at various touchpoints.

Our comprehensive analytics tools deliver in-depth reporting and visualization, helping businesses draw meaningful insights from collected data. SoGoSurvey stands out as a multichannel tool, supporting feedback collection through web, mobile and email channels for easy accessibility and feedback collection. Furthermore, its commitment to data security and compliance make it a reliable EFM solution that can improve overall organizational performance.

12. UserVoice (Best Enterprise Feedback Management Software)

UserVoice is an Enterprise Feedback Management (EFM) solution focused on collecting and organizing customer input during product development processes. UserVoice recognizes the value of customer input when designing products and services, offering businesses tools to collect, prioritize, and act upon user suggestions.

UserVoice’s intuitive feedback collection mechanisms – voting systems and forums – promote community engagement and collaboration. Integrated with popular project management tools, UserVoice ensures an effortless process for implementing customer-driven changes. With its focus on innovation and user-centric design, UserVoice serves businesses looking to align product development strategies with customer preferences and needs.

13. Wootric

Woothric is an Enterprise Feedback Management (EFM) platform designed specifically to track customer satisfaction levels and drive continuous improvements. Wootric is an innovative platform designed to deliver Net Promoter Score (NPS) analysis and customer sentiment analysis to businesses, providing actionable insight into customer perceptions.

Wootric’s real-time feedback collection and advanced analytics empower organizations to quickly identify trends and areas for improvement, quickly. Integrations with popular CRMs and customer support systems facilitate an effortless feedback management process. As businesses prioritize customer satisfaction as a key performance indicator, Wootric offers enterprises seeking to elevate their customer experience strategies an efficient solution.

14. Formstack

Formstack is an Enterprise Feedback Management (EFM) solution offering tools for creating and administering surveys, forms, and workflows. Formstack’s intuitive drag-and-drop interface enables businesses to design customized feedback mechanisms to meet their specific requirements easily and efficiently, while its robust data collection and analytics features allow organizations to gain insights quickly.

Formstack’s seamless integrations with popular business applications and collaboration tools enable a smooth flow of feedback-related information throughout an organization. No matter whether a business’s goal is customer satisfaction, employee engagement or process improvement; Formstack offers a flexible yet scalable EFM solution designed to meet feedback management requirements.

15. Client Heartbeat

Client Heartbeat is an Enterprise Feedback Management (EFM) platform designed to measure and enhance client satisfaction in service-oriented businesses. Recognizing the unique needs of industries focused on client relations, Client Heartbeat provides organizations with a means of automating feedback collection processes and gathering insights in regular intervals.

This platform’s emphasis on client retention and loyalty can be seen through features like personalized surveys and benchmarking against industry standards. Client Heartbeat’s real-time reporting and analytics provide businesses with actionable insight, allowing them to address client issues promptly and improve overall client satisfaction. A tailored EFM tool for client-centric industries, Client Heartbeat serves as an indispensable asset in building stronger client relationships while improving service delivery.

16. SurveyGizmo (Best Enterprise Feedback Management Software)

An Enterprise Feedback Management (EFM) software solution that enables organizations to develop and deploy surveys and forms for collecting insightful feedback, SurveyGizmo gives organizations the power to effectively engage their target population with feedback collection efforts. SurveyGizmo provides businesses with an intuitive tool for designing customized surveys and collecting feedback from customers, employees, and other stakeholders.

Advanced analytics tools on the platform provide in-depth reporting and visualization, helping organizations draw meaningful insights from collected data. SurveyGizmo’s multichannel capabilities facilitate feedback collection from web, mobile and social media channels for an in-depth approach to feedback management. Businesses looking for efficient yet flexible feedback solutions turn to SurveyGizmo as it equips them with tools needed for making informed decisions and driving continuous improvement.

17. SmartSurvey

For enterprises looking for easy and user-friendly Enterprise Feedback Management (EFM), SmartSurvey provides an ideal tool. Organizations can quickly create, distribute, and analyze surveys. SmartSurvey’s intuitive survey design tools and flexible templates make the SmartSurvey an invaluable asset for businesses seeking an efficient feedback collection process.

SmartSurvey’s multichannel capabilities enable data collection through web, mobile and email channels for maximum flexibility in reaching diverse audiences. Furthermore, its reporting and analytics features enable organizations to gain actionable insights and accurately track key performance indicators – making SmartSurvey an affordable yet scalable choice for enterprises looking for an EFM platform to support their feedback management initiatives.

18. Usabilla

Usabilla is an Enterprise Feedback Management (EFM) platform dedicated to gathering real-time user feedback on websites and digital experiences. Usabilla provides organizations with an innovative way to gather feedback, from visual surveys and widgets, which provides context-rich insights.

Their focus on usability and user experience make Usabilla an invaluable tool for businesses seeking to optimize their online presence. Usabilla’s seamless integration capabilities with popular content management systems and analytics tools ensure effective feedback management and actionable insights. As organizations prioritize digital interactions, Usabilla stands out as an exceptional EFM solution helping businesses improve their user experiences through user feedback management.

19. Loop11

Loop11 is an Enterprise Feedback Management (EFM) platform which specializes in usability testing and user experience research. Loop11 provides organizations with an intuitive user interface for conducting usability tests that offer insight into website or application navigation and functionality.

Advanced analytics tools provided by this platform offer businesses in-depth metrics and visualizations for optimizing digital experiences based on user behavior. Loop11’s collaborative features and integrations with popular design and development tools make the feedback management process efficient, which is essential as businesses increasingly prioritize user-centric design. Loop11 serves as an EFM solution that is invaluable to organizations looking to maximize usability and effectiveness of digital products.

20. Trustpilot (Best Enterprise Feedback Management Software)

Trustpilot is an Enterprise Feedback Management (EFM) platform specialized in collecting and managing customer reviews and feedback. Trustpilot provides businesses with a platform designed to increase trust and credibility by collecting authentic customer reviews and featuring them on their websites.

Trustpilot’s open approach to feedback management fosters relationships of trust between businesses and consumers. Trustpilot’s integration with leading e-commerce and business review platforms ensures a smooth transfer of customer feedback data. As businesses recognize the significance of online reputation management, Trustpilot presents itself as an EFM solution for organizations hoping to leverage customer reviews to enhance brand perception and create trust between their organization and its target customers.

21. Survicate

Survicate is an enterprise feedback management (EFM) software solution designed to enable businesses to gather, analyze, and act upon valuable feedback from various sources. Survicate’s powerful survey creation tools empower organizations to easily create customized surveys for customers, employees and other key stakeholder groups – helping organizations gain invaluable insight.

Survicate’s multichannel capabilities support feedback collection via web, mobile and email for an integrated approach. Real-time analytics and reporting features deliver actionable insights for prompt decision-making based on data. Whether organizations are looking to improve customer satisfaction, employee engagement or overall product performance; Survicate provides a flexible yet user-friendly EFM solution to strengthen feedback management strategies.

22. Responster

Respondster is an Enterprise Feedback Management (EFM) software solution designed to make collecting and analyzing feedback easy for businesses. Responster provides organizations with an easy-to-use interface, enabling them to design customized surveys and forms to gather insight from customers and stakeholders.

Its mobile responsive design ensures accessibility for a broad spectrum of users, increasing response rates. Responster’s real-time analytics and reporting features empower businesses to monitor key performance indicators quickly and make timely, informed decisions. A cost-effective yet efficient EFM solution, Responster meets the needs of businesses looking to enhance their feedback management initiatives with ease and simplicity in mind.

23. Feedbackify

Feedbackify is an Enterprise Feedback Management (EFM) platform designed specifically for websites. This service gathers and manages customer reviews. Feedbackify’s innovative approach enables organizations to collect insights through on-site surveys, feedback forms and engagement widgets. Real-time feedback analysis gives businesses valuable insight into user preferences and concerns.

Feedbackify’s integration capabilities with popular content management systems and e-commerce platforms ensure seamless feedback management and actionable insights for businesses seeking to optimize their online presence. Feedbackify stands out as a useful EFM solution, helping organizations optimize their websites based on direct user feedback.

24. Kampyle

Kampyle is an Enterprise Feedback Management (EFM) platform designed to gather and assess customer comments across digital channels. Kampyle understands the value of customer insights, so we provide businesses with tools for collecting feedback via online forms, surveys and widgets.

Advanced analytics and reporting features of the platform help organizations to quickly arrive at meaningful conclusions and pinpoint areas for improvement. Kampyle integrates seamlessly with customer relationship management (CRM) systems and other business tools to facilitate an easy feedback management process. Kampyle stands out as an essential EFM solution for businesses that seek to enhance the digital customer experience, optimizing online interactions and driving continuous improvement.

25. Emplify (Best Enterprise Feedback Management Software)

Emplify is a specialized Enterprise Feedback Management (EFM) platform created to focus on employee feedback and engagement. Recognizing their critical role in organizational success, businesses utilizing Emplify gain tools for measuring employee satisfaction and performance through surveys, sentiment analysis, actionable insights and employee surveys – helping create an ideal work environment and foster employee engagement in modern workplaces.

Emplify’s continuous feedback model ensures businesses can maintain productive, motivated workforces – creating positive work experiences while meeting operational goals with ease.

26. Feedier

Feedier is an innovative Enterprise Feedback Management (EFM) platform that simplifies and expedites feedback collection with the inclusion of game elements. Feedier offers organizations an engaging and interactive survey solution, encouraging respondents to provide critical feedback. Its approach creates engaging surveys that engage audiences while incentivizing responses with valuable rewards for participation.

Real-time analytics and reporting features on this platform deliver actionable insights, while seamless feedback management processes ensure seamless processes. Feedier stands out as an EFM solution that prioritizes user engagement and satisfaction, making it the ideal solution for businesses seeking to create a positive feedback experience for respondents. Organizations looking for novel ways of gathering insights find Feedier an attractive EFM option, with feedback collection featuring an engaging gamified user experience.

27. SightMill

SightMill is an Enterprise Feedback Management (EFM) platform focused on collecting and analyzing customer and employee feedback. SightMill’s intuitive survey creation tools make it possible for organizations to easily design customized surveys and gather insights across various touchpoints.

Furthermore, SightMill’s advanced analytics and reporting features empower businesses to draw meaningful conclusions quickly while quickly spotting trends. SightMill’s integrations with popular CRM systems and business tools provide for an effortless feedback management process. Organizations who seek to enhance customer satisfaction or employee engagement will find SightMill an efficient EFM solution, giving them access to tools necessary for making informed decisions and driving continuous improvement.

28. Survey Anyplace

Survey Anyplace is an intuitive Enterprise Feedback Management (EFM) software with numerous tools for designing engaging surveys and assessments. Survey Anyplace provides organizations with an engaging and informative method for gathering insights. With its customizable survey design and interactive features, Survey Anyplace helps organizations gather intelligence in an enjoyable and informative way.

Real-time analytics and reporting features on the platform deliver actionable insights, while its integration capabilities guarantee an effortless feedback management process. Survey Anyplace is ideal for businesses seeking to engage respondents across various settings by offering mobile-friendly surveys and offline data collection capabilities, making it suitable for engaging them through innovative means of collecting feedback. As organizations seek effective EFM solutions, Survey Anyplace stands out as a creative yet cost-efficient EFM option.

29. Mopinion

Mopinion is an Enterprise Feedback Management (EFM) platform designed to assist organizations in collecting and analyzing feedback through multiple channels. Mopinion’s user-friendly interface enables businesses to quickly create customized surveys and feedback forms tailored specifically for their unique requirements. Mopinion also features multichannel capabilities for collecting feedback via web, mobile phone and email ensuring a comprehensive approach.

Mopinion’s real-time analytics and reporting features deliver actionable insights, empowering organizations to make data-driven decisions quickly. Mopinion serves as a reliable solution for feedback management with its efficient yet flexible feedback management features and valuable insight tools that enhance overall organizational performance through valuable insights.

30. Capterra (Best Enterprise Feedback Management Software)

Capterra is an EFM platform dedicated to helping businesses search, compare, and choose software solutions. While Capterra may not be considered an EFM tool, it plays an integral part in feedback management ecosystem by allowing users to review and rate software products.

Businesses can leverage Capterra to make informed decisions regarding software solutions they purchase based on peer reviews and ratings from Capterra users. Capterra provides organizations with access to an expansive database covering multiple software categories, providing valuable feedback about performance and functionality of software solutions. As businesses navigate their options across a vast landscape of software products, Capterra serves as a go-to platform for informed decision-making and feedback sharing within the software industry.

31. Clarabridge

Clarabridge stands out among Enterprise Feedback Management (EFM) software by virtue of its advanced features in collecting and analyzing customer feedback. Clarabridge offers a comprehensive customer experience management solution, drawing upon artificial intelligence and natural language processing technologies to extract useful insights from customer interactions.

This platform excels at gathering feedback from surveys, social media posts and customer interactions – offering businesses a complete picture of customer sentiment analysis. Clarabridge’s advanced analytics tools help organizations derive actionable insights, uncover trends, and enhance decision-making processes. Focused on improving customer experiences, Clarabridge is an indispensable EFM solution for enterprises looking to elevate customer satisfaction and loyalty.

32. SurveyLegend

SurveyLegend is an innovative Enterprise Feedback Management (EFM) software renowned for its intuitive user experience and dynamic survey creation abilities. SurveyLegend is designed for businesses searching for an engaging feedback collection process, offering them the capability of crafting visually appealing surveys for diverse purposes, such as customer satisfaction, employee engagement and market research.

SurveyLegend’s mobile-friendly designs enhance accessibility for respondents. Real-time analytics enable businesses to gain instantaneous insights into survey responses for data-driven decision making. As an EFM solution that’s versatile yet intuitive, SurveyLegend makes feedback collection interactive and efficient for enterprises of any size.

33. AskNicely

AskNicely is an Enterprise Feedback Management (EFM) software developed specifically to focus on customer experience and Net Promoter Score (NPS) measurement. AskNicely enables businesses to recognize the significance of customer loyalty by automating feedback collection processes and measuring customer sentiment in real-time.

AskNicely takes an innovative approach to EFM by sending personalized and timely feedback requests that increase response rates and the quality of insights gleaned. Their analytics tools offer actionable insights and can quickly pinpoint areas that require improvement quickly. With its focus on cultivating positive customer relationships, AskNicely serves as a strategic EFM solution for organizations looking to boost customer satisfaction and loyalty via effective NPS management.

34. Survicate

Survicate is an innovative Enterprise Feedback Management (EFM) software solution created to make gathering and analyzing feedback easier for businesses. Survicate offers organizations powerful survey creation tools that enable them to design customized questionnaires and collect insights from customers, employees, and other key stakeholders.

Survicate offers multichannel feedback collection capabilities across web, mobile and email to create a comprehensive approach. Furthermore, its real-time analytics and reporting features enable businesses to make data-driven decisions quickly – whether businesses want to increase customer satisfaction, employee engagement or overall product performance; Survicate’s EFM solution serves as a flexible yet user-friendly way of optimizing feedback management strategies.

35. Crowdicity (Best Enterprise Feedback Management Software)

Crowdicity stands out as an Enterprise Feedback Management (EFM) software with an emphasis on innovation and collaboration. Crowdicity offers organizations looking to harness the collective intelligence of their stakeholders an innovative solution that allows them to collect feedback, ideas, and insights from employees, customers, and partners.

Crowdicity’s collaborative features promote ideation and problem-solving, making it an ideal tool for crowdsourcing initiatives. Crowdicity’s analytics tools offer visibility into emerging trends and popular ideas to facilitate informed decision-making processes. Crowdicity’s emphasis on driving innovation through collaborative feedback makes it an excellent EFM solution for organizations looking to harness the creativity and insights of all of their diverse stakeholders.

36. UserReport

UserReport is a comprehensive Enterprise Feedback Management (EFM) software solution focused on user feedback and website analytics. Featuring an easy user-friendly interface, UserReport allows organizations to conduct user surveys and gain direct insights from website visitors directly into its database.

UserReport’s focus on user engagement and satisfaction can be seen through its features such as customizable surveys, feedback widgets and sentiment analysis. Furthermore, its integration capabilities with popular website analytics tools ensure an effortless feedback management process. As businesses prioritize user experience optimization and website enhancement initiatives, UserReport serves as an indispensable EFM solution that helps organizations increase digital presence based on direct user feedback.

37. ClientSuccess

ClientSuccess is an Enterprise Feedback Management (EFM) software tailored specifically towards ensuring customer success and satisfaction. ClientSuccess allows businesses to utilize customer feedback as a crucial element of long-term client relationships by collecting and analyzing feedback in real-time from clients.

ClientSuccess’ customer success management tools promote proactive engagement and enable organizations to address concerns quickly. Furthermore, its analytics features provide actionable insights that allow businesses to enhance their customer success strategies. With its focus on customer satisfaction and loyalty driving business objectives forward, ClientSuccess offers organizations an EFM solution designed to prioritize the ongoing success of their client relationships.

38. SurveyMethods

SurveyMethods is an intuitive Enterprise Feedback Management (EFM) software, recognized for its easy survey design and analytics tools. SurveyMethods is designed for businesses that need flexibility when creating surveys for various purposes, providing organizations with an effective tool to gather insights from customers, employees and stakeholders alike.

Real-time analytics on this platform provide invaluable insight into survey responses, empowering businesses to quickly make well-informed decisions based on available information. SurveyMethods’ extensive range of survey types, from online and mobile polling to email questionnaires, provides enterprises with an effective yet cost-efficient EFM solution to efficiently manage feedback collection initiatives.

39. CustomerSure

CustomerSure is an EFM software developed specifically to enhance customer experience improvement and satisfaction. CustomerSure’s intuitive user interface enables organizations to easily collect customer feedback through surveys and other channels, with its focus on automation and actionable insights enabling real-time feedback and rapid resolution of customer issues.

CustomerSure’s analytics tools give organizations visibility into customer sentiment analysis, creating an evidence-based approach to CX management. Businesses increasingly prioritize customer satisfaction as a key performance indicator, making CustomerSure an essential EFM solution for organizations looking to enhance both overall customer experience and loyalty.

40. BirdEye (Best Enterprise Feedback Management Software) (Best Enterprise Feedback Management Software)

BirdEye is an enterprise feedback management (EFM) software solution which specializes in online reputation and customer experience enhancement. BirdEye recognizes the power of online reviews and feedback, helping businesses collect, analyze, and respond to customer comments across different online platforms.

BirdEye’s reputation management tools allow businesses to monitor online reviews, gather insights, and take proactive measures to strengthen their online presence. Integrations with popular review platforms and CRM systems ensure an easy feedback management process; BirdEye provides businesses with a powerful EFM solution that builds customer trust while increasing credibility online.

41. KioskSimple

KioskSimple is an Enterprise Feedback Management (EFM) solution designed to facilitate feedback collection via interactive kiosks and digital touchpoints. KioskSimple meets this need by providing organizations with an efficient and user-friendly solution for creating surveys and collecting feedback in real time using interactive kiosks.

KioskSimple stands out for its simplicity and adaptability, making it the ideal platform for businesses across industries like retail, hospitality, events, and interactive environments. Organizations using KioskSimple can collect insights directly from customers or visitors directly into data-driven decisions; KioskSimple stands out as an EFM tool for organizations hoping to strengthen customer engagement strategies.

42. QuickTapSurvey

This Enterprise Feedback Management (EFM) solution facilitates the seamless creation and deployment of surveys across industries for businesses of any size. QuickTapSurvey’s user-friendly interface and offline capabilities enable organizations to collect feedback in various environments such as events, trade shows and retail spaces.

Real-time analytics and reporting features on the platform deliver actionable insights quickly, helping businesses make well-informed decisions quickly. QuickTapSurvey’s customizable survey templates and mobile responsiveness make it an excellent way to engage respondents on-the-go, making it a reliable EFM solution that meets businesses’ feedback management initiatives.

43. UserGuiding

UserGuiding is an innovative Enterprise Feedback Management (EFM) software solution focused on user onboarding and in-app guidance. Recognizing the critical nature of user feedback in optimizing user experiences, UserGuiding allows organizations to efficiently gather insights within their applications using this innovative solution.

Our platform’s interactive and user-friendly guidance tools not only enhance user onboarding, but also enable businesses to gather insightful feedback from their journey. UserGuiding’s analytics capabilities give organizations visibility into user interactions and preferences, empowering them to optimize applications based on direct user feedback. As businesses increasingly prioritize user-centric design, UserGuiding serves as an EFM solution designed to increase user satisfaction and product adoption.

44. Swell

Swell is an Enterprise Feedback Management (EFM) solution developed specifically to manage reputation management and customer feedback. Swell’s unique combination of customer reviews and sentiment analysis enables businesses to proactively manage their online reputation while collecting feedback from customers across various platforms.

Swell’s automation features and integration with popular review sites streamline feedback collection for businesses, while its analytics tools deliver actionable insights that allow businesses to address customer concerns promptly and bolster their overall online presence. As organizations recognize the effect online reviews can have on brand perception, Swell stands out as an EFM solution ideal for using customer feedback for reputation management.

45. Insight Stash (Best Enterprise Feedback Management Software)

Insight Stash is an enterprise Feedback Management (EFM) software solution focused on gathering and analyzing customer feedback through various channels. With its flexibility, Insight Stash empowers organizations to quickly design specialized surveys, feedback forms, and sentiment analysis reports in order to gather customer and stakeholder insight.

At Insight Stash, the focus is on real-time analytics and reporting features for business decision making, while integrations with customer relationship management systems (CRM) and other tools ensure an effortless feedback management process. Insight Stash serves as an efficient EFM solution – giving businesses a holistic approach to feedback collection and analysis in order to boost overall organizational performance through key insights.

46. Pulse Insights

Pulse Insights is an Enterprise Feedback Management (EFM) solution created specifically to focus on customer experience and insight. Pulse Insights provides organizations with an innovative solution for gathering real-time customer feedback through surveys and feedback forms, empowering them to gain actionable insights.

Pulse Insights’ advanced analytics features enable businesses to gain insight into customer sentiments and preferences, providing data-driven decision-making. Pulse Insights excels in helping organizations identify areas for improvement while increasing overall customer satisfaction; its advanced EFM solution makes a unique contribution towards prioritizing customer-centric strategies by offering targeted approaches for understanding and optimizing the customer experience.

47. Spidergap

For effective Enterprise Feedback Management (EFM), an innovative EFM software specializing in 360-degree feedback and performance management. Spidergap recognizes the significance of employee feedback in supporting professional growth, providing organizations with a means to collect insights from various sources such as peers, managers and self-evaluations forms.

Spidergap provides customized surveys and feedback mechanisms for an in-depth assessment of individual and team performance, while its analytics tools offer actionable insights that enable businesses to increase employee engagement and talent development strategies. When organizations prioritize holistic approaches to performance management, Spidergap serves as an EFM solution to optimize employee feedback while encouraging continuous improvement culture.

48. ProProfs Survey Maker

ProProfs Survey Maker is an Enterprise Feedback Management (EFM) solution designed to make creating and deploying surveys easier than ever. ProProfs Survey Maker provides organizations with an intuitive user interface and customizable survey templates to efficiently gather insights from customers, employees and other key stakeholders.

ProProfs Survey Maker’s real-time analytics features provide actionable insights, empowering businesses to make quick, informed decisions promptly. ProProfs Survey Maker supports multichannel feedback collection across web, mobile, and email to provide an all-inclusive approach. Designed as an efficient EFM solution with ease of use and flexibility in mind, ProProfs Survey Maker meets the needs of businesses looking to enhance their feedback management initiatives with efficiency.

49. Feedbackstr

Feedbackstr is a comprehensive Enterprise Feedback Management (EFM) software solution developed specifically to capture and analyze customer and employee feedback. Feedbackstr is an intuitive platform that enables organizations to create customized surveys, feedback forms, and sentiment analysis in order to collect insights across multiple touchpoints.

Feedbackstr’s multichannel capabilities enable feedback collection across web, mobile, and email for a versatile approach to feedback collection. Real-time analytics and reporting features empower businesses to make data-driven decisions quickly; Feedbackstr provides the tools required for optimal organizational performance optimization through enhanced customer satisfaction or employee engagement initiatives.

50. Receptive (Best Enterprise Feedback Management Software)

Receptive is an Enterprise Feedback Management (EFM) solution specifically tailored for product feedback and feature requests. Receptive’s Customer Input Solution helps organizations effectively gather insights from customers and prioritize feature requests efficiently.

This platform’s customizable feedback collection mechanisms and integrations with project management tools facilitate a smooth implementation process of customer-driven changes. Receptive’s analytics features provide businesses with visibility into the most requested features, enabling them to better align product development strategies with customer demands and preferences. Receptive stands out as a helpful EFM solution for organizations looking to prioritize and deliver customer-driven enhancements.

51. Starred

Starred is an Enterprise Feedback Management (EFM) solution designed to streamline feedback collection processes for businesses. Starred provides organizations with an intuitive survey-creation experience and multichannel capabilities, enabling them to easily gather insight from customers, employees and stakeholders alike. Their multichannel capabilities support feedback collection across web, mobile and email for an all-encompassing approach.

Starred offers real-time analytics and reporting features that offer businesses immediate actionable insights, helping them make timely, informed decisions. Furthermore, its customer and employee satisfaction measures excel at measuring them to help organizations improve performance overall. With its flexible yet efficient EFM solution Starred meets all the needs of businesses seeking to optimize feedback management initiatives as well as elevate customer and employee experience strategies.

52. Kampyle

Kampyle is an Enterprise Feedback Management (EFM) solution designed to collect and analyze customer feedback across digital channels. Kampyle understands the significance of customer insights, providing businesses with tools for gathering feedback via online forms, surveys and widgets.

Advanced analytics and reporting features on this platform enable organizations to reach meaningful conclusions quickly, as well as quickly identify areas for improvement. Kampyle integrates with customer relationship management (CRM) systems and other business tools, facilitating a smooth feedback management process. Kampyle stands out as an EFM solution for businesses who aim to optimize online interactions for improved customer engagement, driving continuous improvement.

53. BlueConic

BlueConic is an innovative Enterprise Feedback Management (EFM) platform focused on customer data management and personalization. BlueConic’s emphasis on customer insights to create personalized experiences allows organizations to collect and analyze feedback that informs targeted marketing strategies. Customer Data Platform (CDP) capabilities on this platform enable businesses to unify customer information from various sources into one cohesive view of customer interactions, providing businesses with a holistic view.

BlueConic integrates with marketing automation tools and analytics platforms for seamless feedback management and actionable insights. Businesses focusing on personalized customer experiences find BlueConic an essential EFM solution, helping optimize marketing strategies based on customer feedback.

54. Peakon

Peakon is an Enterprise Feedback Management (EFM) solution specifically tailored to employee engagement and satisfaction. Peakon understands the vital importance of employees to organizational success, so businesses can use Peakon to collect real-time feedback from employees and assess engagement levels in real time.

Peakon’s advanced analytics and reporting features deliver actionable insights, allowing organizations to quickly spot trends or areas for improvement quickly. Peakon’s emphasis on continuous listening and personalized action planning aligns perfectly with modern workplace dynamics; its emphasis on continuous listening aligns perfectly with modern workplace dynamics as businesses prioritize employee satisfaction and retention, making Peakon an EFM solution designed to foster a positive workforce and ultimately contribute towards organizational success.

55. GetFiveStars (Best Enterprise Feedback Management Software)

GetFiveStars is an Enterprise Feedback Management (EFM) software solution with an emphasis on online reputation management and customer feedback management. GetFiveStars provides businesses with a powerful way to collect and manage customer reviews across various online platforms, helping them gain customer insight while strengthening their online reputation.

GetFiveStars stands out as an efficient EFM solution with its automation features and integrations with popular review sites that facilitate feedback collection. GetFiveStars provides actionable insights that allow businesses to respond promptly to customer concerns while improving overall online presence. As organizations become more aware of how customer reviews impact brand perception, GetFiveStars represents an effective EFM solution to use customer feedback for effective reputation management.

56. SightMill

SightMill is an Enterprise Feedback Management (EFM) platform designed to capture and analyze customer and employee feedback. SightMill’s intuitive survey creation tools make it simple for organizations to craft tailored surveys and quickly gather insights across various touchpoints.

Furthermore, its advanced analytics and reporting features help businesses draw meaningful conclusions and identify trends quickly. SightMill’s integrations with popular CRM systems and business tools facilitate a streamlined feedback management process for organizations of any kind. From improving customer satisfaction to employee engagement, SightMill serves as an efficient EFM solution that equips organizations to make informed decisions and drive continuous improvement.

57. Feedbox

Feedbox is an enterprise Feedback Management (EFM) software developed to facilitate employee feedback management and experience monitoring. Recognizing the vital importance of employee insights in shaping organizational culture, Feedbox allows businesses to collect feedback in real time and measure employee sentiments.

Feedbox’s analytics and reporting features deliver actionable insights, helping organizations pinpoint areas for improvement and boost employee engagement. Feedbox’s focus on continuous feedback analysis aligns perfectly with modern workplace dynamics – as businesses prioritize employee satisfaction and retention, Feedbox serves as an EFM solution that promotes positive and collaborative environments within an organization.

58. ClarityCX

ClarityCX is an Enterprise Feedback Management (EFM) system created specifically to focus on customer experience and satisfaction. ClarityCX’s intuitive survey creation tools empower organizations to easily design customized surveys and gain customer insight at multiple touchpoints.

Real-time analytics and reporting features provided by ClarityCX allow businesses to make timely, informed decisions quickly. ClarityCX’s emphasis on measuring and improving customer satisfaction aligns perfectly with organizations seeking to elevate customer experiences; ClarityCX stands out as an exceptional EFM solution, offering targeted ways to understand and optimize interactions.

59. Delighted

Delighted is an effective Enterprise Feedback Management (EFM) software focused on Net Promoter Score and customer feedback. Delighted understands the significance of customer loyalty, providing businesses with tools for collecting feedback via NPS surveys and other customer satisfaction measures. Our platform’s intuitive user-interface and automation features simplify feedback collection, providing organizations with valuable insights into customer sentiment analysis.

Delighted’s analytics tools help businesses to monitor trends and identify areas for improvement, ultimately leading to greater customer satisfaction and loyalty. Since organizations increasingly rely on customer feedback as a key performance indicator, Delighted provides a strategic EFM solution for organizations looking to measure and build customer relations.

60. Feedtrail (Best Enterprise Feedback Management Software)

Feedtrail is an innovative Enterprise Feedback Management (EFM) software solution specifically tailored for real-time patient feedback management and healthcare experience optimization. Feedtrail enables healthcare organizations to understand patient insights as critical in shaping healthcare services, collecting real-time feedback and measuring patient satisfaction in real time.

Analytics and reporting features on this platform offer healthcare providers actionable insights to identify areas for improvement and enhance patient experiences. Feedtrail’s emphasis on continuous feedback and sentiment analysis aligns perfectly with the changing dynamics of patient-centric care. Healthcare organizations that prioritize patient engagement need an effective EFM solution like Feedtrail to deliver top quality and patient-centric care services.

61. AskNicely

AskNicely is an Enterprise Feedback Management (EFM) software focused on customer experience measurement and Net Promoter Score (NPS). AskNicely provides businesses with an effective solution to gauge customer loyalty by collecting feedback through customized, timed requests that ensure optimal response rates and the quality of insights gleaned. Its unique approach ensures higher response rates while maximizing quality insights gathered.

AskNicely’s analytics tools offer businesses actionable insights, empowering them to make smarter decisions and address concerns quickly. As an Enterprise Financial Management (EFM) solution, AskNicely assists organizations looking to maximize customer satisfaction strategies using NPS as a key metric and drive continuous improvement.

62. LoopVOC

LoopVOC is an Enterprise Feedback Management (EFM) software designed specifically to capture and analyze customer feedback across various touchpoints. Offering customized surveys and collecting insights across various channels, LoopVOC allows organizations to gather customer insights in one central place.

LoopVOC’s real-time analytics and reporting features enable businesses to quickly draw meaningful conclusions and identify areas for improvement, quickly. LoopVOC’s focus on customer-centric approaches aligns with its emphasis on VOC strategies; organizations seeking to enhance their understanding of customer needs may benefit from LoopVOC as an EFM solution that offers targeted approaches for collecting and analyzing customer feedback for impactful decision-making.

63. CheckMarket

CheckMarket is an EFM system built to meet a range of feedback management needs, providing organizations with a single place to address them all. CheckMarket’s user-friendly interface and versatile survey creation tools enable organizations to gather insights from customers, employees, and stakeholders quickly and efficiently.

Furthermore, its multichannel capabilities support feedback collection through web, mobile and email for an all-encompassing approach. CheckMarket’s real-time analytics and reporting features provide immediate actionable intelligence to businesses to enable swift decision making. CheckMarket offers businesses an innovative and effective EFM solution to enhance feedback management across various areas. It provides the tools necessary for increasing overall organizational performance through insightful information.

64. Novi Survey

Want an effective Enterprise Feedback Management (EFM) software? Novi Survey is an expert solution that specializes in customizable survey creation and feedback analytics, perfect for enterprise organizations of any kind. Novi Survey’s user-friendly interface enables organizations to create surveys tailored to meet specific organizational requirements and gain insights from customers, employees and stakeholders.

Novi Survey’s advanced analytics and reporting features empower businesses to quickly reach meaningful conclusions and identify trends quickly, while its multichannel capabilities ensure feedback collection via web, mobile, email or any combination thereof. With businesses seeking tailored feedback management solutions such as EFM solutions to boost overall organizational performance through actionable insights quickly. Novi Survey can serve as the perfect EFM solution.

65. Drive Research (Best Enterprise Feedback Management Software)

Drive Research is an enterprise feedback management (EFM) firm, offering businesses comprehensive research and feedback solutions. Drive Research’s consultative approach helps organizations develop and execute customized research studies for customers, employees, and other key stakeholders – gathering insight from them all in the process.

Drive Research offers expertise in qualitative and quantitative research methods, combined with advanced analytics, that allows businesses to gain actionable insights and make well-informed decisions. Their dedication to strategic feedback management services makes Drive Research an invaluable partner for organizations looking for data-driven approaches to address challenges and foster continuous improvement.

66. Handwrytten

An Enterprise Feedback Management (EFM) software offering a unique way of engaging customers via handwritten notes, Handwrytten is an Enterprise Feedback Management (EFM) platform with the aim of personalizing customer experiences through thoughtful communication. Recognizing its significance, Handwrytten allows businesses to create customized handwritten messages for customer engagement purposes or show appreciation to customers through thoughtful engagement techniques such as handwritting feedback cards for feedback collection and appreciation.

Furthermore, Handwrytten can integrate seamlessly with various customer engagement tools allowing for seamless feedback management while its emphasis on humanizing interactions makes Handwrytten an excellent EFM solution for organizations looking to set themselves apart through enhanced customer experiences that humanize and enhance customer relationships while Handwrytten stands alone.

67. eKomi

EKomi is an Enterprise Feedback Management (EFM) solution focused on customer feedback management and online reputation monitoring. eKomi provides businesses with an effective solution for gathering customer reviews across various online platforms to gain customer insights and enhance their online reputation.

Automation features and integration with popular review sites simplify the collection of feedback through eKomi’s automation features and integrations, while its analytics tools provide actionable insights that enable businesses to respond swiftly and enhance their online presence. With organizations increasingly realizing the impact online reviews have on brand perception, eKomi stands out as an essential EFM solution for those seeking to leverage customer feedback for reputation management.

68. Zenloop

Zenloop is an innovative Enterprise Feedback Management (EFM) software with a strong emphasis on customer experience management and Net Promoter Score (NPS) measurement. Zenloop provides businesses with the means to measure and enhance customer loyalty, by collecting feedback through various touchpoints.

Advanced analytics and reporting features of the platform deliver actionable insights, helping businesses make informed decisions quickly while addressing any concerns immediately. Zenloop’s automated features and integration with customer relationship management (CRM) systems simplify feedback management for organizations. As organizations look to increase customer satisfaction and loyalty strategies, Zenloop provides an essential EFM solution, using NPS as a key measure for success.

69. Chattermill

Chattermill is an Enterprise Feedback Management (EFM) software developed specifically to accommodate AI-driven customer feedback analytics.

Chattermill’s advanced natural language processing capabilities allow organizations to systematically examine customer feedback at scale and gain valuable insights from it. Chattermill’s automation features and sentiment analysis tools allow businesses to gain a deep understanding of customer sentiments and preferences, while its integrations with customer experience platforms and data sources ensure a seamless feedback management process. Chattermill stands out as a valuable EFM solution, offering tools needed for unlocking actionable insights that support customer-centric strategies.

70. Clicktools (Best Enterprise Feedback Management Software)

Clicktools is an EFM (Enterprise Feedback Management) software program, created to simplify the creation and deployment of surveys and forms. Clicktools makes collecting customer, employee, and stakeholder insights simple with its intuitive user interface and customizable survey templates, real-time analytics features that provide actionable insights, and real-time decision support features that enable businesses to make fast informed decisions quickly.

Clicktools’ multichannel capabilities allow for feedback collection on multiple channels – web, mobile and email – creating a comprehensive approach. Cost-effective yet efficient EFM solution Clicktools meets businesses looking to enhance their feedback management initiatives with ease of use and flexibility in mind.

71. Collect Feedback

Collect Feedback is a comprehensive Enterprise Feedback Management (EFM) software solution, helping businesses streamline their feedback collection processes. With its intuitive user-interface and customizable survey creation tools, Collect Feedback enables organizations to easily gather insights from customers, employees, and stakeholders.

Collect Feedback’s multichannel capabilities include the collection of feedback through web, mobile and email channels for an efficient approach. Furthermore, its real-time analytics and reporting features deliver actionable insights that allow businesses to make swiftly informed decisions – making this platform an excellent EFM solution for organizations seeking to optimize feedback management initiatives while improving organizational performance through invaluable insights.

72. Satsum

Satsum is an innovative Enterprise Feedback Management (EFM) software created to increase employee engagement and satisfaction. Satsum understands the essential role that employees play in organizational success, so we enable businesses to collect real-time feedback from employees and measure engagement levels in real time.

Satsum’s advanced analytics and reporting features deliver actionable insights, enabling organizations to quickly recognize trends and areas for improvement. Satsum’s emphasis on continuous listening and personalized action planning aligns perfectly with modern workplace dynamics – as businesses prioritize employee satisfaction and retention, Satsum serves as a strategic EFM solution that fosters positive workplace environments that contributes to overall organizational success.

73. Feedb

Feedb is a comprehensive Enterprise Feedback Management (EFM) software focused on customer experience and satisfaction. Feedb’s intelligent survey creation tools make it possible for organizations to easily develop customized surveys and gather insights from customers at multiple touchpoints. Real-time analytics and reporting features on Feedb offer businesses immediate actionable insights to enable informed decisions promptly.

Feedb’s focus on measuring and improving customer satisfaction aligns perfectly with organizations seeking to enhance customer experiences; as they endeavor to enhance them further, Feedb stands out as an EFM solution which takes an intentional approach toward understanding and optimizing interactions between customer segments.

74. Starred

Starred is an Enterprise Feedback Management (EFM) solution created to streamline feedback collection processes for businesses. With its user-friendly interface and versatile survey creation tools, Starred helps organizations collect insights from customers, employees, and stakeholders.

Its multichannel capabilities support feedback collection via website, mobile phone, and email ensuring an all-encompassing approach. Starred offers real-time analytics and reporting features that enable businesses to make swift decisions, quickly. Furthermore, its ability to measure customer and employee satisfaction allows organizations to boost overall performance. As a flexible EFM solution that fits businesses looking to optimize feedback management initiatives as well as elevate customer and employee experience strategies is unparalleled.

75. UserSnap (Best Enterprise Feedback Management Software)

UserSnap is an Enterprise Feedback Management (EFM) solution that excels in gathering feedback related to software development and user experience. UserSnap helps organizations harness user insights in product development by seamlessly collecting feedback from users. Its integration capabilities with project management tools streamline the process for implementing user-driven changes.

UserSnap’s visual feedback features and collaboration tools enable businesses to improve user experiences. As organizations prioritize user-centric design and iterative development processes, UserSnap stands out as an essential EFM solution, offering actionable insights that drive continuous improvement and continuous optimization.

76. CustomerCount

CustomerCount is a comprehensive Enterprise Feedback Management (EFM) software solution focused on collecting and analyzing customer feedback in order to increase overall customer satisfaction. CustomerCount’s flexible survey creation tools enable organizations to easily create customized surveys and collect customer insights across different touchpoints.

CustomerCount’s real-time analytics and reporting features deliver actionable insights, empowering businesses to make timely, informed decisions quickly. CustomerCount’s focus on measuring customer sentiments and preferences aligns perfectly with organizations seeking to optimize customer satisfaction initiatives; with its tools for data-driven decisions and continuous improvement.

77. Helio

Helio is an innovative Enterprise Feedback Management (EFM) software focused on user research and product feedback. Recognizing the significance of user insights in shaping product development, Helio provides organizations with an efficient method for collecting user feedback without disruption from users.

Utilizing intuitive survey creation tools and visual feedback features, businesses can quickly understand user preferences while improving their offerings with more accurate feedback collection from users. Helio’s iterative design philosophy aligns perfectly with modern product development approaches while its emphasis on iterative design and collaborative feedback aligns perfectly with modern product development approaches as companies seek to enhance their products based on user insights gathered through Helio EFM solution that offers actionable insights that drive innovation forward.

78. SimpleSurvey

SimpleSurvey is an intuitive Enterprise Feedback Management (EFM) tool with robust survey creation and analytics features that is well known for being user-friendly. SimpleSurvey offers businesses looking for flexible survey design capabilities a convenient tool to collect insights from customers, employees and stakeholders alike.

Real-time analytics provided by this platform offer businesses vital insight into survey responses and facilitate rapid decision making. SimpleSurvey provides an expansive suite of survey types – online surveys, mobile surveys and email surveys – for data collection needs of various enterprises. As an economical yet scalable EFM solution, SimpleSurvey makes an excellent choice to efficiently manage feedback collection initiatives within an enterprise environment.

79. ResponseTek

ResponseTek is an Enterprise Feedback Management (EFM) software specifically tailored for customer experience and satisfaction monitoring. ResponseTek offers organizations an efficient platform for collecting and analyzing customer feedback across various touchpoints. Through customized surveys, businesses can gather insight from customers.

ResponseTek offers real-time analytics and reporting features that offer businesses actionable insights for timely decision making, while multichannel feedback collection supports feedback collection via web, mobile, email or any combination thereof ensuring comprehensive approach. As businesses prioritize customer-centric strategies ResponseTek stands out as a useful EFM solution by offering targeted approaches for understanding and optimizing customer interactions.

80. Responster (Best Enterprise Feedback Management Software)

Responster is an innovative Enterprise Feedback Management (EFM) solution created to streamline the process of collecting and analyzing feedback in businesses. Responster’s survey creation tools enable organizations to design tailored surveys and gather valuable insight from customers, employees, and other key stakeholder groups.

Responster’s multichannel capabilities enable feedback collection via web, mobile and email channels – ensuring a comprehensive approach. Furthermore, real-time analytics and reporting features give businesses access to timely insights into survey responses so that informed decisions can be made more promptly. Whether organizations want to increase customer satisfaction levels, employee engagement levels or overall product performance more rapidly; Responster provides organizations with a user-friendly EFM solution designed to bolster their feedback management strategies.

81. Customer Thermometer

Our Enterprise Feedback Management (EFM) solution focuses on making collecting customer feedback as effortless and effective as possible. Recognizing the need for fast and actionable insights, Customer Thermometer enables organizations to quickly create visually pleasing surveys that offer meaningful data.

The platform’s innovative approach, using a single question format, ensures higher response rates and customer engagement. Customer Thermometer’s real-time analytics and reporting features give businesses immediate insights into customer sentiments, enabling them to take timely decisions that increase overall customer satisfaction. Customer Thermometer stands out as an efficient EFM solution for organizations looking to quickly collect and respond to customer feedback.

82. Feedify

Feedify is an Enterprise Feedback Management (EFM) software designed to maximize customer engagement and gather insights across different touchpoints. Feedify’s versatile tools make it possible for businesses to create engaging surveys, feedback forms and notifications that capture real-time customer insights in real time.

Its multichannel capabilities enable feedback collection via web, mobile and email platforms for an all-encompassing approach to feedback collection. Feedify’s integration with marketing automation tools and analytics platforms bolsters feedback management processes, offering organizations looking to enhance customer interactions and satisfaction an efficient EFM solution with tools for optimizing overall customer experience through effective feedback management.

83. Gravity Forms

Gravity Forms is an Enterprise Feedback Management (EFM) platform designed to make creating and deploying surveys and forms easier than ever before. Gravity Forms provides customizable and user-friendly feedback solutions that enable organizations to gather insights from customers, employees, and other key constituents.

Gravity Forms’ flexibility and ease-of-use makes it an excellent solution for businesses seeking an efficient feedback management process. Furthermore, real-time analytics features provide actionable insights that enable prompt decisions. Gravity Forms serves as a versatile EFM solution, offering various features to meet various feedback management requirements of organizations of any kind. Whether the objective is customer satisfaction enhancement, internal process streamlining or market research.

84. InsightSquared

InsightSquared is an innovative Enterprise Feedback Management (EFM) software solution that goes beyond traditional survey tools by offering advanced analytics and business intelligence features. Recognizing the significance of data-driven decision making, InsightSquared allows organizations to utilize various data sources – including customer feedback – to collect insights.

Advanced analytics features of InsightSquared provide businesses with in-depth insight into customer behaviors, trends and performance metrics. It integrates seamlessly with customer relationship management (CRM) systems and other business tools for enhanced feedback management processes. As organizations seek sophisticated solutions for feedback analysis and business intelligence gathering, InsightSquared stands out as an EFM solution providing powerful tools that unlock actionable insights to support strategic decision-making processes.

85. Hotjar (Best Enterprise Feedback Management Software)

Hotjar is a robust Enterprise Feedback Management (EFM) software with multiple tools integrated to provide an understanding of user behavior on websites and apps. Hotjar’s emphasis on user analytics, feedback polls and surveys enables organizations to collect insight from both website visitors and user.

Heatmap and session recording features on our platform make it easier for businesses to visualize user interactions, making it simpler to identify potential pain points and areas for growth. Hotjar’s real-time analytics and reporting features enable organizations to make timely, informed decisions quickly. Businesses prioritizing user experience optimization find Hotjar an effective EFM solution as it offers a holistic approach for understanding user interactions and optimizing them.

86. KeySurvey

KeySurvey is an Enterprise Feedback Management (EFM) solution, offering customizable survey solutions for businesses of any kind. KeySurvey understands the need for flexibility in survey design and data collection, enabling organizations to easily customize surveys for different purposes. With its multichannel capabilities that encompass web, mobile and email feedback collection – as well as its multifaceted reporting functionality – KeySurvey ensures an adaptable approach.

KeySurvey’s advanced analytics and reporting features give businesses access to crucial insight into survey responses, empowering them to make timely, informed decisions quickly. Organizations looking at market research, employee engagement or customer satisfaction often look towards KeySurvey as an EFM solution, offering tools designed specifically to optimize feedback management initiatives.

87. Panorama NPS

Panorama NPS is an Enterprise Feedback Management (EFM) software focused on measuring Net Promoter Score and customer loyalty. Panorama NPS recognizes the significance of Net Promoter Score as a key performance indicator and allows organizations to collect customer feedback and measure their likelihood to recommend.

Panorama NPS offers real-time analytics and reporting features, giving businesses the insights needed to make swift decisions. By measuring customer satisfaction and loyalty quickly and accurately, Panorama NPS reflects the growing importance of customer-centric strategies within organizations. As organizations aim to optimize customer experience initiatives using NPS as their measure for success, Panorama NPS stands out as an EFM solution worthy of consideration.

88. Peakon

Peakon is an Enterprise Feedback Management (EFM) solution specifically tailored for employee engagement and satisfaction. Peakon provides businesses with the tools needed to gather real-time employee feedback and gauge engagement levels effectively.

Peakon’s advanced analytics and reporting features deliver actionable insights, enabling organizations to quickly recognize trends and areas for improvement. Furthermore, its emphasis on continuous listening and tailored action planning align with modern workplace dynamics; businesses looking for employee satisfaction and retention solutions have found Peakon to be an ideal partner in helping create an engaged and happy workforce, ultimately contributing to overall organizational success.

89. ProProfs Survey Maker

ProProfs Survey Maker is an EFM tool designed to simplify the creation and deployment of surveys. ProProfs Survey Maker provides organizations with an intuitive user interface and customizable survey templates, making it possible to capture insights from customers, employees, and other key stakeholder.

ProProfs Survey Maker’s real-time analytics feature delivers actionable insights quickly, empowering businesses to make quick, informed decisions. Multichannel support enables collection via web, mobile, and email for efficient feedback collection ensuring comprehensive approach. Cost-effective yet efficient EFM solution ProProfs Survey Maker meets businesses looking to strengthen feedback initiatives easily with flexibility.

90. Snap Surveys (Best Enterprise Feedback Management Software)

Snap Surveys is an Enterprise Feedback Management (EFM) software solution with an easy platform for designing, deploying, and analyzing surveys. Snap Surveys has the capability to collect insights from various audiences through customized surveys designed for customer feedback, employee engagement and market research purposes.

The multichannel features of this platform enable feedback collection through web, mobile and email channels for an inclusive approach. Snap Surveys’ advanced analytics and reporting features give businesses valuable insight into survey responses, enabling them to make swiftly informed decisions quickly. From conducting in-depth market research to increasing customer satisfaction levels quickly and reliably, Snap Surveys stands out as an efficient EFM solution with all the tools required for optimal feedback management initiatives.

91. Vennli

Vennli is an Enterprise Feedback Management (EFM) platform dedicated to helping businesses make strategic decisions by taking into account customer feedback. Vennli provides organizations with actionable insights through its innovative combination of customer feedback, competitive intelligence, and market trends analysis.

Vennli’s analytics and reporting features enable businesses to understand customer preferences, identify competitive advantages, and make strategic decisions that drive growth. With its focus on aligning customer feedback with strategic decision-making processes, Vennli makes for a valuable EFM solution for organizations seeking an effective yet data-driven way of improving market positioning and customer satisfaction.

92. Responster

Responster is an Enterprise Feedback Management (EFM) platform designed to simplify the collection and analysis of feedback for businesses. Responster’s user-friendly survey creation tools make it possible for organizations to build customized surveys that gather insights from customers, employees and other key stakeholder.

Responster’s multichannel capabilities enable feedback collection via web, mobile, and email channels – ensuring an inclusive approach. Real-time analytics and reporting features offer invaluable insight into survey responses that enable businesses to make swiftly informed decisions regarding customer satisfaction, employee engagement or overall product performance – Responster provides organizations with an easily managed feedback management strategy solution to enhance their feedback management strategies.

93. Retently

Retently is an Enterprise Feedback Management (EFM) software focused on Net Promoter Score and customer feedback analysis. Recognizing the significance of customer loyalty, Retently allows businesses to collect feedback through NPS surveys and other metrics to measure customer satisfaction.

The platform’s intuitive user-interface and automation features facilitate feedback collection, offering organizations vital insight into customer sentiment analysis. Retently’s analytics tools enable businesses to monitor trends and identify areas for improvement, ultimately contributing to increased customer satisfaction and loyalty. With organizations increasingly prioritizing customer feedback as a key performance indicator, Retently serves as a strategic EFM solution that measures and improves customer loyalty.

94. ServiceGuru

ServiceGuru is an Enterprise Feedback Management (EFM) platform developed specifically to manage customer experience management. ServiceGuru’s easy survey creation tools empower organizations to easily create customized surveys for customer engagement across touchpoints. With these insights gathered from customers at every touchpoint, ServiceGuru helps organizations harness customer data more efficiently.

ServiceGuru’s real-time analytics and reporting features deliver actionable insights, empowering businesses to make fast decisions with confidence. ServiceGuru is designed specifically to measure and enhance customer satisfaction – aligning itself perfectly with organizations seeking to enhance the customer experience by improving the customer journey. ServiceGuru stands out as an EFM solution offering organizations a targeted way of understanding and optimizing interactions with customers.

95. SmileyBox (Best Enterprise Feedback Management Software)

SmileyBox is an innovative Enterprise Feedback Management (EFM) solution that gives businesses a visually engaging way to collect customer feedback. Utilizing smiley faces as an engaging visual representation for measuring customer satisfaction, SmileyBox streamlines feedback collection while increasing customer engagement. Real-time analytics features provide businesses with instantaneous insight into customer sentiments allowing for swift decision making processes that increase overall satisfaction levels.

SmileyBox’s versatility also makes it an ideal EFM solution for organizations that need fast yet visual customer input as this EFM solution allows agile decision-making mechanisms that enables quicker decision-making processes that improve overall satisfaction levels significantly.

96. Solstice Feedback

Solstice Feedback is a versatile Enterprise Feedback Management (EFM) software solution created to aid businesses in streamlining their feedback collection and management processes.] Solstice Feedback’s easy survey creation tools empower organizations to design tailored surveys for customers, employees, and stakeholders – collecting valuable insights along the way.

Solstice Feedback’s multichannel capabilities facilitate feedback collection through web, mobile and email to ensure a comprehensive approach. Real-time analytics and reporting features deliver actionable insights that allow businesses to make swift, informed decisions quickly. Whether organizations want to increase customer satisfaction or employee engagement levels quickly and efficiently – Solstice Feedback serves as an EFM solution providing all of the tools required for optimizing overall organizational performance.

97. Trustmary

Trustmary is an Enterprise Feedback Management (EFM) solution focused on collecting and displaying customer testimonials and reviews. Trustmary helps businesses capitalize on social proof to enhance brand perception by collecting and displaying authentic customer feedback.

Trustmary’s automation features and integrations with websites and marketing channels streamline this process for collecting feedback collection and display. Trustmary’s emphasis on using customer experiences for marketing purposes coincides with the rising importance of reputation management. As organizations seek to build trust and credibility within the market, Trustmary stands out as an EFM solution ideal for using testimonials as powerful marketing tools.

98. WebEngage

WebEngage is an innovative Enterprise Feedback Management (EFM) software solution that combines feedback collection and personalized customer engagement into one system. WebEngage’s multichannel capabilities enable organizations to collect insights from customers across web, mobile and other digital touchpoints quickly and accurately. Real-time analytics and reporting features deliver actionable intelligence quickly for quicker decision-making processes.

WebEngage’s integration with marketing automation tools and customer relationship management (CRM) systems enhances its feedback management process. Businesses increasingly prioritize personalized customer experiences; WebEngage stands out as an EFM solution that can help organizations optimize their feedback strategies for continuous improvement.

99. Zoho Survey

Zoho Survey is an Enterprise Feedback Management (EFM) system designed to streamline the creation, distribution, and analysis of surveys. Zoho Survey’s user-friendly interface and customizable survey templates enable organizations to collect insights from customers, employees, and other stakeholders easily and cost effectively.

Zoho Survey’s multichannel capabilities ensure feedback collection via web, mobile and email for an adaptable approach. Furthermore, real-time analytics and reporting features offer valuable insight into responses so businesses can make timely informed decisions quickly. Whether conducting market research, measuring employee engagement or gathering customer insights – Zoho Survey provides reliable feedback management tools needed to optimize initiatives efficiently.

100. Zendesk Survey (Best Enterprise Feedback Management Software)

Zendesk Survey is an Enterprise Feedback Management (EFM) software solution dedicated to gathering customer feedback in order to enhance customer satisfaction and support processes. Zendesk Survey’s integration capabilities with Zendesk’s customer service platform enables organizations to easily collect feedback from customers following support interactions, enabling organizations to quickly collect their valuable feedback from them.

Zendesk Survey’s real-time analytics and reporting features deliver actionable insights, helping businesses quickly identify areas for improvement. Zendesk Survey’s focus on connecting customer feedback with support interactions aligns perfectly with improving overall customer experience; as organizations prioritize customer satisfaction in their support processes, Zendesk Survey stands out as a useful EFM solution, providing a targeted way of understanding and optimizing customer interactions.

Key Features of Best Enterprise Feedback Management Software

Enterprise Feedback Management (EFM) software should possess several key features that work together to increase its efficacy in gathering, analyzing, and acting upon feedback effectively. At its core lies robust survey creation tools allowing organizations to design custom surveys tailored to meet specific objectives; while its versatility should allow it to gather responses from diverse stakeholder bases.

Multichannel feedback collection capabilities are an integral component of top EFM software. EFM packages that integrate multichannel feedback collection can collect stakeholder responses from sources such as social media, customer reviews and direct customer interactions to provide a more holistic overview of stakeholder sentiment and provide more nuanced understanding of overall feedback landscape.

Advanced analytics are at the heart of quality EFM software solutions, employing sophisticated algorithms such as sentiment analysis and machine learning to extract meaningful insights from large datasets. By deciphering feedback sentiment and identifying trends, organizations can make informed decisions and prioritize areas for improvement.

Reporting and visualization tools are key components of an excellent EFM software system. Through clear reports, dashboards, and visual representations of data, users are empowered to interpret feedback trends quickly and share insights across their organization. Real-time reporting capabilities add another dynamic layer that allows prompt responses to emerging issues or positive developments.

Integration capabilities with existing business systems also define top EFM solutions, ensuring feedback data can be seamlessly leveraged within organizational processes to enable continuous improvement. Security measures including data encryption and compliance with privacy regulations are crucial in protecting sensitive feedback information; in essence, the ideal Enterprise Feedback Management Software brings these features together for organizations committed to excellence and customer satisfaction.

Benefits of Best Enterprise Feedback Management Software

An Enterprise Feedback Management (EFM) software offers many benefits for organizations looking to increase customer satisfaction, streamline operations and drive overall improvement. First off, EFM solutions enable organizations to collect feedback through various channels – surveys, social media posts and customer reviews among them – providing an in-depth view of stakeholder sentiment analysis that allows businesses to identify trends, strengths and areas for development enabling informed decision-making processes.

Advanced analytics embedded within top EFM software transform raw feedback data into actionable insights. Through sentiment analysis and machine learning algorithms, organizations gain a deeper understanding of feedback’s emotional context; this helps prioritize issues and implement targeted improvements more efficiently. Real-time reporting adds another level of agility by providing businesses with quick responses to emerging trends or concerns.

EFM software that fosters engagement and collaboration within organizations also ensures continuous improvement by providing teams with access to and interpretation of feedback data, creating an atmosphere of continuous improvement. Using such an approach ensures that insights from various departments contribute to an overarching organizational strategy.

Effective EFM implementation results in greater customer satisfaction, by promptly responding to customer concerns and tailoring products or services based on feedback received. Businesses that follow this strategy build stronger relationships with their clientele which ultimately leads to increased loyalty and positive brand perception.

Finally, top EFM software helps organizations increase operational efficiency. By streamlining feedback collection processes, automating analyses and seamlessly integrating with existing systems, organizations can optimize workflows and allocate resources more effectively – in essence investing in top-tier Enterprise Feedback Management software is an investment in continuous improvement of products, services and organizational performance.

Conclusion : Best Enterprise Feedback Management Software

Implementation of top-tier Enterprise Feedback Management (EFM) software should be considered a top strategic priority by organizations committed to excellence, customer satisfaction and sustained growth. Benefits realized from EFM solutions such as comprehensive feedback collection, advanced analytics and enhanced collaboration make them essential elements of modern business strategies. By harnessing features inherent to top-tier EFM software such as its ability to monitor stakeholder sentiment analysis as well as convert raw feedback data into actionable insights, organizations gain not only a holistic view of stakeholder sentiments but also gain the tools required to turn raw data into actionable insights for sustainable success.

EFM software that meets industry best practice provides businesses with an efficient and adaptive method for continuous improvement, enabling them to respond swiftly and accurately to emerging trends and customer expectations. Real-time reporting and analytics capabilities empower decision makers with real-time insight to make intelligent choices while optimizing organizational processes and resources. In addition, its emphasis on security and compliance ensures sensitive feedback data remains safe, creating trust among stakeholders.

Adopting the best EFM software symbolizes an organization’s dedication to customer centricity. Through actively seeking feedback from various sources, organizations can tailor products, services and internal processes accordingly; this fosters customer satisfaction while simultaneously positioning it for sustainable success in a constantly shifting business landscape. Customer feedback forms the cornerstone of success – EFM software serves as an enabler that drives continuous improvement and excellence within an organization.

FAQ’S : Best Enterprise Feedback Management Software